AutoZHEN Privacy Policy
This version was updated on : September 25 , 2024
Effective Date : September 25 , 2024
introduction:
Dear AutoZHEN user: This Privacy Policy is jointly observed by you and Shenzhen Yiche Hechuang Technology Co., Ltd. (hereinafter referred to as " AutoZHEN " or " Platform " ) , the service provider of the AutoZHEN platform. AutoZHEN attaches great importance to user privacy and personal information protection, and will do its best to protect your personal information safely and reliably. Therefore, the Platform has formulated the " AutoZHEN Privacy Policy" (hereinafter referred to as " this Policy " or " this Privacy Policy " ) covering how to collect, store, use, share and protect user personal information. Please read all the terms of this Privacy Policy carefully (especially the content displayed in bold), confirm that you have fully understood the Platform's rules for handling your personal information, and make the choices you think are appropriate. During the reading process, if you have any questions, you can contact the Platform through the methods set out in " How to Contact the Platform " of this Privacy Policy . If you disagree with any terms in this Policy, you should immediately stop accessing or using the AutoZHEN Platform.
Part I. Definitions
1. AutoZHEN platform : refers to the AutoZHEN client.
2. AutoZHEN platform service provider: refers to the Internet information and software service provider of the AutoZHEN platform , Shenzhen Yiche Hechuang Technology Co., Ltd. (the contact address is Room 01-03, 10th Floor , West District, Block B , Building 7, Shenzhen Bay Science and Technology Ecological Park, No. 1819 , Shahe West Road , Nanshan District, Shenzhen ).
3. Personal information: refers to various information related to identified or identifiable natural persons recorded electronically or otherwise, excluding information after anonymization. The personal information involved in this privacy policy includes but is not limited to: basic information (including name, mobile phone number , email address , etc.); network identity information (including IP address, etc.); personal browsing information (including browsed pages, page browsing time, etc.); personal commonly used device information (including device model, device serial number, device MAC address , operating system version, software list unique device identification code (such as IMEI/AndroidID/IDFA/OPENUDID/GUID/BSSID/SSID/ICCID , SIM card IMSI, etc.).
4、Personal sensitive information: refers to personal information that, once leaked or illegally used, can easily lead to the infringement of a natural person's personal dignity or endanger their personal and property safety, including property information such as ID numbers, personal biometric information, bank account numbers, transaction information, whereabouts, and personal information of children under 14 years old (including) (the platform will prominently mark specific personal sensitive information in bold in this privacy policy). The personal sensitive information covered in this privacy policy includes: personal browsing information (including browsing pages, browsing page time, etc.).
5. Deletion of personal information: refers to the act of removing personal information from systems involved in implementing daily business functions so that it remains in a state that cannot be retrieved or accessed.
Part II of this policy will help you understand the following:
1. How the Platform collects and uses your personal information
2. How the Platform uses Cookies and similar technologies
3. How the platform entrusts, processes, shares, transfers, and publicly discloses your personal information
4. How does the platform store your personal information?
5. How does the platform protect your personal information?
6. How do you manage your personal information?
7. How does the platform handle the personal information of minors?
8. How to update this policy
9. How to contact the platform
1. How does the platform collect and use your personal information?
In order to provide you with AutoZHEN services, maintain the normal operation of AutoZHEN services, improve and optimize the platform's service experience and protect the security of your account, the platform will follow the " legal, legitimate and necessary " principles and collect the information you actively provide, authorize to provide, and the information generated when you use AutoZHEN services when registering and using AutoZHEN services for the purposes and methods described below in this policy. For the types of sensitive personal information collected by the platform, please see the bold content below :
1. Help you become a AutoZHEN registered user of the platform
You first need to register a AutoZHEN account to become a AutoZHEN user. When you register, you need to provide the platform with your email address, mobile phone number, real name, currency type, region (city), and applicable language. The platform will verify your identity by sending a text message verification code. After successful registration, you can browse some vehicle source information. You can choose to perform dual authentication of personal authentication and company authentication to obtain more platform functions / services.
(II) Information collected during the use of AutoZHEN services
1. Ensure account, system and transaction security, and optimize information display
( 1 ) In order to protect your account security and system security, more accurately prevent phishing fraud, and check security risks, the Platform needs to obtain your IP address, login device identification, login device App version, login device brand, login device model, login device operating system version, login device creation time, and browsing information (including browsed pages, page browsing time, requested IP when browsing pages , and total number of views). The Platform may also record some links ( " URLs " ) that the Platform considers to be risky . If you refuse to provide the Platform with the aforementioned information, the Platform will not be able to provide you with safe services.
( 2 ) In order to quickly find your information / needs and provide you with the best way to display information, the platform may collect the device information (including login device identification, login device App version, login device brand, login device model, login device operating system version, login device creation time) on which you use the platform's products and / or services . The platform will also use your personal information to continuously improve and optimize the above functions.
( 3 ) You can also use search to accurately find the products or services you need. The platform will retain your search content to facilitate your repeated input or display products related to your search content.
( 4 ) Please note that individual device information, service log information, and keyword information are information that cannot identify a specific natural person. If the platform combines such non-personal information with other information to identify a specific natural person, or uses it in combination with personal information, such non-personal information will be considered personal information during the period of combined use. Unless otherwise authorized or provided by laws and regulations, the platform will use such information after obtaining your authorization.
2. Customer service function
You can contact the platform by calling or sending APP messages. When you contact the platform's customer service, in order to protect the security of your account and system, the platform needs you to provide necessary personal information to verify your identity. In order to facilitate contact with you, help you solve the problem as soon as possible, or record the solution and results of related problems, the platform may save your communication with the platform, correspondence / call records and related content (including account information, other information you provide to prove relevant facts, or contact information you leave). If you consult, complain or provide suggestions for specific vehicles / users, the platform will use your account information and the information you publish. In order to provide services and improve the reasonable needs of service quality, the platform may use the relevant information you provide when you contact customer service.
3. Translation function
When you use the translation function, the platform will read your corresponding information and process it.
4. You can choose whether to authorize the platform to collect and use your personal information
( 1 ) To make it easier for you to post messages and thus improve your user experience, the following additional features of the platform may collect and use your personal information. If you do not provide this personal information, you can still post information, but you may not be able to use these additional features. These additional features include:
a. Additional functions based on camera: You can use this additional function to complete the functions of video shooting, taking photos, scanning codes, and facial recognition feature authentication. In the future, the platform may apply facial recognition technology to more scenarios, but at that time the platform will confirm with you again whether you are willing for the platform to use your facial information to implement these additional functions. You can enable or disable this permission through " My " - " Settings " - " System Permission Management " - " Allow AutoZHEN to access the camera " .
b. Additional functions based on picture upload: You can upload your pictures on AutoZHEN to realize the function of taking pictures / uploading avatars . The pictures you upload will make your information more vivid and specific, thus achieving better communication effects. You can enable or disable this permission through " My " - " Settings " - " System Permission Management " - " Allow AutoZHEN to access the photo album " .
c. Additional functions based on microphone: You can upload your videos on AutoZHEN to publish them. Your microphone information will be used during video recording. You can also send voice messages and make voice calls through AutoZHEN . This function will use your microphone information. You can enable or disable this permission through " My " - " Settings " - " System Permission Management " - " Allow AutoZHEN to access microphone " .
( 2 ) The above additional functions may require you to open the access rights of your camera (camera), photo album (photo gallery), and microphone to the platform in your device in order to collect and use the information involved in these functions. You can check the activation status of the above permissions item by item in your device settings or APP " My " - " Settings " - " System Permission Management " , and you can decide to turn these permissions on or off at any time (the platform will guide you to complete the settings in your device system). Please note that when you turn on these permissions, it means that you authorize the platform to collect and use these personal information to achieve the above functions. When you turn off the permissions, it means that you cancel these authorizations, and the platform will no longer continue to collect and use your personal information, and will not be able to provide you with the above functions corresponding to these authorizations. Your decision to turn off permissions will not affect the processing of personal information previously performed based on your authorization.
6. Video playback / upload function
We use Alibaba Cloud SDK ( com.aliyun ) to collect SD card data to implement fast video upload storage service and short video playback service
(III) Other rules for collecting and using personal information
1. You are fully aware that the platform does not need your authorization or consent to collect and use personal information in the following circumstances:
( 1 ) Necessary for the performance of legal obligations;
( 2 ) It is necessary to respond to public health emergencies or to protect the life, health and property safety of natural persons in emergency situations;
( 3 ) Processing personal information within a reasonable scope for news reporting, public opinion supervision and other activities in the public interest;
( 4 ) Processing personal information that an individual has disclosed voluntarily or that has been legally disclosed within a reasonable scope in accordance with the provisions of this Law;
( 5 ) Other circumstances prescribed by laws and administrative regulations.
2. The Platform will use the collected personal information in accordance with the provisions of this Policy and to realize the product and / or service functions of the Platform.
( 1 ) After collecting your personal information, the Platform will de-identify your personal information through technical means. The de-identified information will not be able to identify a specific natural person without the help of additional information. Please understand and agree that the Platform has the right to use the de-identified information, analyze such information and make commercial use of it, provided that the Platform cannot identify a specific natural person.
( 2 ) Please note that all personal information you provide when using the Platform's products and / or services will continue to be authorized for use by the Platform during your use of the Platform's products and / or services, unless you request deletion from the Platform or refuse collection through system settings. When you cancel your account, the Platform will stop using and delete your personal information.
( 3 ) The Platform will collect statistics on the use of the Platform's products and / or services, and may share these statistics with the public or third parties to show the overall usage trends of the Platform's products and / or services. However, these statistics do not contain any of your personally identifiable information.
( 4 ) When the platform's database displays your personal information, it will use methods including content replacement and anonymization to desensitize your information to protect the security of your information.
( 5 ) When the platform wants to use your personal information for other purposes not specified in this policy, or use information collected for a specific purpose for other purposes, we will ask for your prior consent by asking you to actively select a box.
( 6 ) You should ensure that the personal information you submit (such as account name, profile picture, etc.) is accurate and legal, and shall not contain any illegal or illegal content, pornographic or violent content, or content that violates public order and good morals, and shall not harm the legitimate interests of others. If the personal information you provide contains any of the above illegal or illegal content, the platform will take measures such as refusing to register, refusing to change, or suspending use based on the results of the legality and compliance verification.
( 7 ) If the information you provide contains the personal information of other individuals, you must ensure that you have obtained legal authorization before providing such personal information to the Platform.
2. How the Platform uses Cookies and similar technologies
1. Cookies
1. To ensure the normal operation of the website, the platform will store small data files called cookies on your computer or mobile device . Cookies usually contain identifiers, site names, and some numbers and characters.
2. The Platform will not use Cookies for any purpose other than those described in this Policy. You can manage or delete Cookies according to your preferences . For more information, please see AboutCookies.org . You can clear all Cookies saved on your computer , and most web browsers have the function of blocking Cookies . However, if you do this, you will need to change your user settings each time you visit the Platform's website, and the corresponding information you have previously recorded will also be deleted, which may have a certain impact on the security of the services you need.
(II) Client beacons and pixel tags
In addition to cookies , we also use other similar technologies such as web beacons and pixel tags on our websites. For example, the email we send you may contain a click URL that links to the content of our website . If you click on the link, we will track the click to help us understand your product or service preferences and improve customer service. Web beacons are usually transparent images embedded in websites or emails. With the help of pixel tags in emails, we can know whether the email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.
3. Do Not Track
Many web browsers have a Do Not Track feature that can issue a Do Not Track request to a website. Currently, major Internet standards organizations have not yet established policies to dictate how websites should respond to such requests. But if your browser has Do Not Track enabled , all websites on the platform will respect your choice.
(IV) Use of Network Beacons and Similar Technologies
In addition to cookies , the platform also uses other similar technologies such as web beacons on the website . The platform's web pages often contain some electronic images (called " single-pixel " GIF files or " web beacons" ). The platform uses web beacons in the following ways: by using web beacons on the client , calculating the number of user visits, and identifying registered AutoZHEN users by accessing cookies .
(V) Self-start and associated start instructions
1. To ensure that this application can normally receive information pushed by the client when it is closed or running in the background, this application must use the (self-start) capability. There will be a certain frequency of broadcasting through the system to wake up this application to self-start or related startup behavior , which is necessary for realizing functions and services.
2. When you open a content push message, you will be redirected to the relevant content after obtaining your explicit consent. Without your consent, there will be no automatic or associated launch.
3. When you open the file downloaded inside this App , a third-party App will be associated and launched .
III. How the Platform entrusts the processing, sharing, transfer and public disclosure of your personal information
1. Entrusted processing
For the purposes described in this Policy, the Platform may entrust a third party to process your personal information. Such third parties have a confidentiality obligation for your personal information and may only use your personal information for the purposes described in this Policy. The Platform will require third parties to strictly comply with the Platform's measures and requirements regarding personal information and privacy protection, including but not limited to processing personal information in accordance with the relevant service agreement between the third party and the Platform.
2. Sharing
The platform will only share your personal information with third parties under the following circumstances:
1. Share your personal information to realize the core functions of the platform's products or services or to provide the services you need.
2. Share your personal information with your prior consent or authorization.
3. Share your personal information in accordance with the provisions of laws and regulations or the requirements of administrative or judicial agencies.
4.In order to provide you with a one click sharing service, our product integrates Youmeng+U-Share SDK, which will collect your device identification information (such as IMEI/Android ID/IDFA, etc.) and the public information of your social account that you need to share, in order to complete the one click sharing service. For your information security, we have entered into data security and confidentiality agreements with third-party SDK service providers, who will strictly comply with our data privacy and security requirements. Unless we obtain your consent, we will not share your personal identity information with them. To facilitate your better understanding of the types and purposes of data collected by Youmeng+, as well as how to protect your personal information, you can log in https://www.umeng.com/policy Understand the privacy policy of Youmeng+
For specific information about the platform sharing personal information with third parties, you can click to view the " AutoZHEN Third-Party Shared Personal Information List" .
(III) Transfer
The platform will not transfer your personal information to any company, organization or individual. However, if the platform undergoes a merger or acquisition, and personal information transfer is involved, the platform will require the new company, organization or individual holding your personal information to continue to be bound by this Privacy Policy, otherwise the platform will require the company, organization or individual to re-ask your authorization and consent. Before transferring your personal information, the platform will send you an appropriate notice to inform you of the name or name and contact information of the recipient, and ensure that your personal information will be protected in a manner consistent with this Privacy Policy.
(IV) Public Disclosure
The platform will only publicly disclose your personal information in the following circumstances:
1. After obtaining your explicit consent.
2. Disclosure based on law: The platform may publicly disclose your personal information under the mandatory requirements of relevant laws, regulations, legal procedures or government authorities. When the platform receives a request for the above disclosure of information, the platform will require it to produce corresponding legal documents, such as a subpoena or an investigation letter. The platform firmly believes that the information requested to be provided by the platform should be as transparent as possible within the scope permitted by law. The platform carefully reviews all requests to ensure that they have a legal basis and are limited to data that law enforcement agencies have the legal right to obtain for specific investigation purposes.
3. In order to respond to public health emergencies, or to protect the personal and property safety of you or the public from infringement, it is necessary to disclose your personal information. The platform will disclose your personal information within the scope permitted by applicable laws and regulations.
IV. How does the platform store your personal information?
1. Unless applicable laws and regulations have mandatory retention period requirements, the Platform will only retain your personal information for the period required to achieve the purposes described in this Privacy Policy. The Platform sets different storage periods for different types of personal information based on business needs and the requirements of applicable laws and regulations. After the storage period expires, the Platform will delete or anonymize the relevant personal information.
2. After you successfully apply to cancel your AutoZHEN account, the platform will complete the cancellation review of your account within 48 hours of your application . After the review is passed, the platform will delete or anonymize your personal information.
3. If the platform terminates its service or operation, the platform will notify you at least thirty days in advance and delete or anonymize your personal information after the termination of the service or operation.
4. Unless you have given your explicit authorization, the personal information about you that the Platform lawfully collects within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China.
V. How does the platform protect your personal information?
(I) Platform’s technologies and measures to protect your personal information
The platform attaches great importance to the security of personal information and takes all reasonable and feasible measures to protect your personal information:
1. Data security technical measures
The platform will adopt security measures that meet industry standards, including establishing reasonable system specifications and security technologies to prevent your personal information from being accessed, used, modified, damaged or lost without authorization. For example, encryption technology is adopted to prevent crawling technology through interception and other means to ensure the security of user data during transmission and storage.
2. Other security measures taken by the platform to protect personal information
( 1 ) AutoZHEN implements comprehensive data security control through confidentiality agreements, monitoring and audit mechanisms for information contacts. The platform also organizes security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
( 2 ) The Platform only allows employees and partners of AutoZHEN and its affiliates who need to know the relevant information to access personal information, and has set up strict access control and monitoring mechanisms for this purpose. The Platform also requires all personnel who may have access to your personal information to fulfill the corresponding confidentiality obligations. If you fail to fulfill these obligations, you may be held legally liable or your cooperation with AutoZHEN may be terminated.
( 3 ) The Platform will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. The Platform will only retain your personal information for the period necessary to achieve the purposes stated in this Policy, unless the retention period needs to be extended or is permitted by law.
3. Security incident handling
( 1 ) When you conduct online vehicle transactions through the client, you will inevitably need to disclose your personal information, such as contact information or postal address, to the transaction counterparty or potential transaction counterparty. Please properly protect your personal information and only provide it to others when necessary.
( 2 ) The Platform will do its best to ensure the security of any information you send to the Platform. However, due to technical limitations and various possible malicious means, even if we do our best to strengthen security measures, it is impossible to always guarantee that the information is 100% secure.
( 3 ) In the unfortunate event of a personal information security incident, the Platform will promptly inform you in accordance with the requirements of laws and regulations, including: the basic situation and possible impact of the security incident, the disposal measures that the Platform has taken or will take, suggestions for you to prevent and reduce risks on your own, and remedial measures for you. The Platform will promptly inform you of the relevant situation of the incident by email, letter, telephone, push notification, etc. When it is difficult to inform the subject of personal information one by one, the Platform will take reasonable and effective means to issue an announcement. At the same time, the Platform will also proactively report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.
( 4 ) If you have any questions about the Platform’s personal information protection, you may contact the Platform through the contact information provided in this Policy. If you find that your personal information has been leaked, especially your account and password, you may contact the Platform through the contact information provided in this Policy so that the Platform can take appropriate measures.
VI. How do you manage your personal information?
1. Access, update, and copy your personal information
You have the right to access or update your personal information. You can do so by:
1. Personal profile information: If you wish to access or edit the personal profile information in your account, you can do so by clicking " My " - " Personal Profile " - performing the operation;
2. If you are unable to access or update such personal information through the above methods, you may contact the platform through the methods set out in “ How to Contact the Platform ” of this Privacy Policy , and the relevant staff will guide you in the operation.
(II) Deleting your personal information
1. In the following circumstances, you may request the Platform to delete your personal information through the methods set out in “ How to Contact the Platform ” of this Privacy Policy:
1 ) If the platform’s handling of personal information violates laws and regulations.
2 ) If the platform collects and uses your personal information without obtaining your consent.
3 ) If the platform's handling of personal information violates the agreement with you.
4 ) If you no longer use the platform's products or services, or you cancel your account.
5 ) If the platform no longer provides you with products or services.
6 ) If the retention period of your personal information expires.
7 ) If the platform's processing purpose has been achieved, cannot be achieved, or is no longer necessary to achieve the processing purpose.
8 ) Other circumstances prescribed by laws and administrative regulations.
2. If the platform decides to respond to your deletion request, the platform will also notify the entities that obtained your personal information from the platform and request them to delete it in a timely manner, unless otherwise provided by laws and regulations, or these entities obtain your independent authorization. After you request the platform to delete the information, the platform may not immediately delete the corresponding information from the backup system, but will delete the information when the backup is updated.
(III) Changing the scope of your authorization
1. Each business function requires some basic personal information to be completed (see Part II of this Policy , “ I. How the Platform Collects and Uses Your Personal Information ” ). You can give or withdraw your authorization consent at any time for the collection and use of additional personal information.
2. You can turn off the corresponding device permissions (including camera, microphone, photos) through the settings of your mobile device or APP and withdraw your consent for the platform to obtain your personal information.
3. You can change the scope of your authorization for the platform to collect personal information or withdraw your authorization by requesting the platform to delete information, shut down device functions, change settings in the AutoZHEN client, or log out of your account. In addition, you can also request to withdraw your consent for the platform to process your personal information through the methods set out in " How to Contact the Platform " in this Privacy Policy .
4. Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent or authorization, the platform will no longer be able to provide you with the corresponding services for which you have withdrawn your consent or authorization, and will no longer process your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect the processing of personal information previously carried out based on your authorization. When you withdraw your consent, the platform will no longer process the corresponding personal information.
(IV) Account cancellation
You may cancel your registered account at any time, and you may request the Platform to cancel your account through the methods set out in “ How to Contact the Platform ” in this Privacy Policy.
5. Constraining information system automatic decision-making
If you do not wish to receive platform messages when using the platform's products or services, you can cancel at any time by clicking " My " - " Privacy Settings " - " Message Notifications " - Close. If you cannot close the platform's message notifications through the above methods, you can contact the platform through the methods set out in " How to Contact the Platform " in this Privacy Policy .
(VI) Restriction or refusal of processing
If you wish to restrict or refuse the Platform's processing of your personal information, you may contact the Platform through the methods set out in " How to Contact the Platform " of this Privacy Policy . Please note that when you restrict or refuse the Platform's processing of your relevant personal information, you may not be able to use some or all of the services provided by the Platform normally.
(VII) Request for explanation
If you wish to obtain the Platform’s explanation of this Privacy Policy, you may also contact the Platform through the methods set out in “ How to Contact the Platform ” of this Privacy Policy .
(VIII) Responding to your above requests
1. To ensure security, you may need to provide a written request or prove your identity in other ways. The platform may ask you to verify your identity before processing your request. In principle, the platform does not charge any fees for your reasonable requests, but for repeated requests that exceed reasonable limits, the platform will charge a certain cost fee depending on the situation.
2. The platform may reject requests that are unreasonably repetitive, require excessive technical means (for example, require the development of new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are extremely impractical (for example, involve information stored on backup tapes).
3. The platform will not be able to respond to your request in the following circumstances:
1 ) Related to the platform’s fulfillment of its obligations as prescribed by laws and regulations.
2 ) Directly related to national security and national defense security.
3 ) Directly related to public safety, public health, and major public interests.
4 ) Directly related to criminal investigation, prosecution, trial and execution of judgment.
5 ) The platform has sufficient evidence to show that you have subjective malice or abuse of rights.
6 ) To protect your or other individuals’ life, property and other major legal rights and interests, but it is difficult to obtain the individual’s authorization and consent.
7 ) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations.
8 ) Involving trade secrets.
VII. How does the platform handle personal information of minors?
Generally speaking, the Platform will not provide services to minors under the age of 14 , nor will it actively collect and process personal information of minors under the age of 14. Minors should not register an account or send their name, phone number, email address and other personal information to the Platform. However, due to technical reasons, in some cases, the Platform cannot identify the user's age. If you believe that the Platform may improperly hold information from or about a minor, please contact the Platform through the methods set out in " How to Contact the Platform " in this Privacy Policy.
8. How to update this policy
(I) In order to provide you with better services and as AutoZHEN's business develops, this Privacy Policy will also be updated. The platform will issue updated versions on the AutoZHEN website and client and remind you of the updates of relevant content through website announcements or other appropriate methods before they take effect. Please visit AutoZHEN to learn about the latest privacy policy in a timely manner. If you continue to use the relevant services after the update of this policy takes effect, it means that you have fully read, understood and accepted the updated policy and are willing to be bound by the updated policy.
（二）For significant changes, the platform will also provide more prominent notifications (including but not limited to special prompts on browsing pages to explain the specific changes to the privacy policy)。
Major changes referred to in this policy include but are not limited to:
1. The platform's service model undergoes major changes, such as the purpose of processing personal information, the type of personal information processed, and the way personal information is used.
2. The platform has undergone major changes in ownership structure, organizational structure, etc. Such as changes in ownership caused by business adjustments, bankruptcy and mergers and acquisitions, etc.
3. The main objects of sharing, transfer or public disclosure of personal information have changed.
4. There are significant changes in your rights to participate in the processing of personal information and how to exercise them.
5. When the responsible department, contact information and complaint channel for handling personal information security on the platform changes.
6. When the personal information security impact assessment report indicates that there is a high risk.
(III) The Platform will also archive old versions of this Policy. If you need to review them, you can contact the Platform through the methods set out in “ How to Contact the Platform ” of this Privacy Policy.
IX. How to contact the platform
(I) If you have any questions, comments or suggestions about this Policy or your personal information, please contact the Platform by sending an email to service@AutoZHEN.cc , calling the Platform’s customer service number 400 8 - 227 - 177 , contacting the online customer service, or going to the location of the APP owner ( Room 01-03 , 10th Floor , West District, Building B , Shenzhen Bay Science and Technology Ecological Park, No. 1819 , Shahe West Road, Nanshan District, Shenzhen ) .
(2) The Platform has established a dedicated department for personal information protection (or a person in charge of personal information protection), and you may contact them by sending an email to service@AutoZHEN.cc .
(III) In general, the platform will respond within 15 working days after verifying your identity. If you are not satisfied with the platform's response, especially if the platform's personal information processing behavior has harmed your legal rights and interests, you can also file a complaint or report to regulatory authorities such as the Internet Information Office, Telecommunications, Public Security Bureau, and Industry and Commerce Bureau.
The platform would like to remind you again that the clauses highlighted in bold in this privacy policy should be read carefully. Before clicking to agree to this privacy policy, please confirm again that you are aware of and fully understand all the contents of this privacy policy.